Terms of service

Terms of Service

Last Updated: June 2026

Overview

Welcome to Kuka's Cookies.

By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, and Local Delivery Policy.

Kuka's Cookies reserves the right to update these Terms at any time. Continued use of our website constitutes acceptance of any changes.

Products

We make every effort to accurately display and describe our products, including ingredients, allergens, pricing, and product photos.

Because our cookies are handmade and baked in small batches, appearance, size, and texture may vary slightly from batch to batch.

We reserve the right to modify, discontinue, or limit the availability of any product at any time.

Food Allergy Notice

Our products may contain or come into contact with common allergens including:

  • Wheat (Gluten)

  • Milk

  • Eggs

  • Soy

  • Peanuts

  • Tree Nuts

While allergen information is provided for all products, we cannot guarantee an allergen-free environment.

Customers with allergies or food sensitivities are responsible for reviewing ingredient and allergen information before placing an order.

Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order due to:

  • Product availability

  • Pricing errors

  • Suspected fraud

  • Inaccurate customer information

If an order is cancelled after payment has been processed, a full refund will be issued.

Pricing

All prices are listed in Canadian Dollars (CAD).

Applicable taxes will be calculated at checkout.

Prices, promotions, and product availability may change without notice.

Local Delivery

Kuka's Cookies currently offers local delivery within selected areas of Halton and Peel Region.

Delivery schedules and estimated delivery times are provided as a convenience and are not guaranteed.

Customers are responsible for providing accurate delivery information.

Once an order has been successfully delivered to the address provided by the customer, responsibility for the order transfers to the customer.

Refunds

Due to the perishable nature of our products, all sales are final.

Please refer to our Refund Policy for complete details.

If there is an issue with your order, please contact us within 24 hours of delivery.

Intellectual Property

All content on this website, including logos, product names, photographs, graphics, text, and branding, is the property of Kuka's Cookies and may not be copied, reproduced, or used without written permission.

Limitation of Liability

To the fullest extent permitted by law, Kuka's Cookies shall not be liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Customers are responsible for reviewing ingredient and allergen information before consuming any product.

Privacy

Personal information collected through this website is handled in accordance with our Privacy Policy.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Contact Information

Questions regarding these Terms of Service may be directed to:

Kuka's Cookies
Milton, Ontario, Canada

Email: kukascookiesca@gmail.com